Privacy Policy

1. Introduction

SceneShelf ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product scene generation service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Email address, password (hashed), and account preferences
• Payment Information: Processed securely through Stripe. We do not store your full payment card details
• Uploaded Images: Product images you upload for scene generation
• Generated Content: Images generated using our AI service
• Communication: Information you provide when contacting us for support

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Usage Data: Number of images generated, credits used, subscription status
• Device Information: Browser type, device type, operating system
• Log Data: IP address, access times, pages viewed
• Cookies: See our Cookie Policy for details

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your subscription
• Generate AI-powered product scenes based on your uploaded images
• Send you service-related communications (verification emails, password resets, etc.)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Stripe: Payment processing and subscription management
• Cloudflare R2: Image storage and delivery
• AI Providers: Google Gemini and ByteDance Dreamina for image generation
• Email Services: For sending verification codes and notifications

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Passwords are hashed using industry-standard encryption
• Images are stored securely on Cloudflare R2
• Payment information is processed securely through Stripe and never stored on our servers
• We use HTTPS encryption for all data transmission
• Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Account Information: Retained while your account is active
• Uploaded Images: Stored until you delete them or your account is deleted
• Generated Images: Stored until you delete them or your account is deleted
• Payment Records: Retained as required by law for accounting and tax purposes

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through your account dashboard or email us at privacy@sceneshelf.com.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@sceneshelf.com
• Account Dashboard: Access support through your account settings